Knowledge Ridge

Expert Views

Delivering Insights

Our Expert Views content provides the ideal narrative for businesses, subject matter experts, and those interested in the expert network industry's latest trends and talking points. These in-depth perspectives cover various industries, business verticals, sectors, and regions, supporting our global clientele.

Its Time To Approach 5G2B Differently!
23 Aug 2021

Its Time To Approach 5G2B Differently!

Martin_Creaner

CEO

The success of 5G hinges on cross-industry collaboration through shared platforms. Building modular, coordinated 5G2B ecosystems using tokenization, data trust frameworks, and joint governance can accelerate vertical transformation and sustainable innovation.

Augmented Reality Will Change The Way We Work!
13 Aug 2021

Augmented Reality Will Change The Way We Work!

Mishal_Suvarna

Chief Information Officer

Augmented Reality (AR) overlays digital elements onto the real world using computer vision and 3D mapping. It enhances real-life experiences and has applications in manufacturing, healthcare, logistics, training, and data visualization.

Adoption of 5Gi - What Is The Biggest Challenge?
01 Aug 2021

Adoption of 5Gi - What Is The Biggest Challenge?

Parag_Kar

Vice President, Government Affairs, India and South Asia

India’s 5Gi standard, developed outside 3GPP, faces major challenges due to lack of coordination with global 5G evolution. Continuous compatibility work raises costs, making integration with 5G crucial for adoption and sustainability.

IoT Portfolio, Impact On Telecoms
21 Jul 2021

IoT Portfolio, Impact On Telecoms

Brijesh_Kumar_Mishra

AGM – IoT Projects and Customer Onboarding

Telecom services face commoditization, low ARPU, and high churn. IoT offers new revenue and retention opportunities through smart connectivity, analytics, and SaaS-based models across industries like healthcare, manufacturing, and smart cities.

AI’s Expanding Role in Global Telecom
17 Mar 2021

AI’s Expanding Role in Global Telecom

Arvind_Pandey

Managing Partner

AI is transforming global telecom through predictive maintenance, network optimization, and analytics. With 5G and edge expansion, telcos are shifting from license-based models to AI-driven platforms, partnerships, and open multi-cloud ecosystems for scalable growth.

WSS: Bridging BSS and OSS in Telecom
14 Mar 2021

WSS: Bridging BSS and OSS in Telecom

Joseph_Torres

Director Telecom Architecture (Oct 2020 - Dec 2021)

CSPs need Workflow Support Systems (WSS) to bridge BSS and OSS complexity. ServiceNow, with telecom-focused modules, low-code configuration, and integrated fulfilment-assurance workflows, enables CSPs to innovate, reduce tech debt, and improve operational efficiency.