Knowledge Ridge

Expert Views

Delivering Insights

Our Expert Views content provides the ideal narrative for businesses, subject matter experts, and those interested in the expert network industry's latest trends and talking points. These in-depth perspectives cover various industries, business verticals, sectors, and regions, supporting our global clientele.

IoT Portfolio, Impact On Telecoms
21 Jul 2021

IoT Portfolio, Impact On Telecoms

Brijesh_Kumar_Mishra

AGM – IoT Projects and Customer Onboarding

Telecom services face commoditization, low ARPU, and high churn. IoT offers new revenue and retention opportunities through smart connectivity, analytics, and SaaS-based models across industries like healthcare, manufacturing, and smart cities.

AI’s Expanding Role in Global Telecom
17 Mar 2021

AI’s Expanding Role in Global Telecom

Arvind_Pandey

Managing Partner

AI is transforming global telecom through predictive maintenance, network optimization, and analytics. With 5G and edge expansion, telcos are shifting from license-based models to AI-driven platforms, partnerships, and open multi-cloud ecosystems for scalable growth.

WSS: Bridging BSS and OSS in Telecom
14 Mar 2021

WSS: Bridging BSS and OSS in Telecom

Joseph_Torres

Director Telecom Architecture (Oct 2020 - Dec 2021)

CSPs need Workflow Support Systems (WSS) to bridge BSS and OSS complexity. ServiceNow, with telecom-focused modules, low-code configuration, and integrated fulfilment-assurance workflows, enables CSPs to innovate, reduce tech debt, and improve operational efficiency.

Can Starlink Ever Be Viable?
18 Feb 2021

Can Starlink Ever Be Viable?

Mike_Cook

Principal (Apr 2019 - Present)

SpaceX’s Starlink aims to deliver global broadband via tens of thousands of LEO satellites, but faces huge hurdles in cost, regulation, capacity, and affordability—making large-scale profitability and subscriber targets highly uncertain despite its technological promise.

Telecom Challenges in Small Island Nations
17 Feb 2021

Telecom Challenges in Small Island Nations

Henry_Dijkstra

Founding Partner (Feb 2012 - May 2021)

Small island nations’ telecoms struggle with cultural decision-making, limited OPEX funding, overstretched technicians, vendor reliance, poor network integration, and logistical challenges, with sustainable operational funding remaining the central obstacle to effective deployment.

How Operators Can Rapidly Expand 5G Coverage
22 Jan 2021

How Operators Can Rapidly Expand 5G Coverage

Prakash_Sangam

Founder & Principal (Aug 2018 - Present)

5G adoption is accelerating, driven by devices and demand for high speeds. mmWave bands offer vast spectrum but limited coverage, requiring hyper-dense networks. Integrated access backhauls (IABs) enable rapid, cost-effective deployment.