Communication Services

AI Transforming Legacy Newspapers

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<div><p style="text-align: justify;"><span xml:lang="EN-US" data-contrast="none">The ink may smudge less nowadays, but the fight for relevance endures. Legacy newspapers, once the undisputed gatekeepers of information, face an existential crisis in the digital age. Dwindling print subscriptions, declining ad revenue, social media, and the inevitable fake news conundrum coupled with the insatiable appetite for instant online news threaten their very existence.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;">&nbsp;</div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">However, a beacon of hope maybe shining amidst the gloom. The jury is still out on this one. Artificial Intelligence (AI) is not just another fad; it may be a potential lifesaver, offering tools to navigate the treacherous digital landscape and re-engage audiences.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">So, how exactly are legacy newspapers wielding AI for their digital transformation?</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US">&nbsp;</p><h2 xml:lang="EN-US"><span style="font-size: 14pt;" xml:lang="EN-US" data-contrast="none">Content&nbsp;Personalization: Tailoring the News to You</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></h2></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">Imagine a newspaper that knows your preferences and delivers curated content like your favourite streaming service. AI makes this a reality. Recommender systems analyze your reading habits, interests, and location to suggest relevant articles, nudging you deeper into their digital ecosystem. AI can also be used to personalize push notifications and boost engagement and click-through rates.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US">&nbsp;</p><h2 xml:lang="EN-US"><span style="font-size: 14pt;"><span xml:lang="EN-US" data-contrast="none">AI-powered Newsrooms: From Reporting to Revenue</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></span></h2></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">AI isn't just for readers; it's empowering journalists too. Natural Language Processing (NLP) automates tedious tasks like transcribing interviews, summarizing financial reports, and making sense of sports scores, freeing up journalists' time for deeper investigations and analysis. AI is being widely used in the industry to translate stories instantaneously, expanding their global reach.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">Additionally, AI can analyze vast amounts of data to identify trending topics and suggest story ideas, ensuring content remains relevant and timely.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US">&nbsp;</p><h2 xml:lang="EN-US"><span style="font-size: 14pt;"><span xml:lang="EN-US" data-contrast="none">The Data-Driven Newsroom: Insights for Informed Decisions</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></span></h2></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">Legacy newspapers are treasure troves of data &ndash; years of articles, reader demographics, and engagement metrics. AI unlocks the power of this data, providing unprecedented insights. Newspapers can analyze reader behavior to understand what content resonates, optimize paywalls, and target advertising more effectively.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">AI is being used at various levels to analyze reader comments, identify potential trolls, and improve the overall comment quality. This data-driven approach empowers informed decision-making while ensuring resources are allocated strategically.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><h2 xml:lang="EN-US"><span style="font-size: 14pt;" xml:lang="EN-US" data-contrast="none">Challenges and the Road Ahead</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></h2></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">The path to digital transformation isn't without hurdles. Implementing AI requires significant investment in technology and training. Additionally, ethical concerns regarding data privacy and potential bias in AI algorithms need careful consideration.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">However, the potential rewards outweigh the challenges. Legacy newspapers using AI are experiencing increased engagement, readership growth, and even revenue diversification.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><h2 xml:lang="EN-US"><span style="font-size: 14pt;"><span xml:lang="EN-US" data-contrast="none">Conclusion</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></span></h2></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">In a world dominated by digital immediacy, legacy newspapers are not relics of the past; they are evolving entities. By embracing AI, they can ink a new chapter in their history, one where they not only survive but thrive and engage audiences in deeper, more meaningful ways.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="none">The future of news may be digital, but the pursuit of truth and informed storytelling remains firmly anchored in the values that built these institutions. In this new era, AI is not a foe but could become a powerful ally, ensuring the written word keeps its place in the digital landscape.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p><span style="font-size: 10pt;"><em>This article was contributed by our expert <a href="https://www.linkedin.com/in/udesh-gunatunga-9bb3473b/" target="_blank" rel="noopener">Udesh Gunatunga</a></em></span></p><p>&nbsp;</p><h3>&nbsp;</h3><h3><span style="font-size: 18pt;"><strong>Frequently Asked Questions Answered by </strong>Udesh Gunatunga</span></h3></div><div style="text-align: justify;"><p xml:lang="EN-US"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><h2 xml:lang="EN-US"><span style="font-size: 12pt;"><span xml:lang="EN-US" data-contrast="auto">1. How do you ensure that AI-driven content recommendations or&nbsp;personalization features align with journalistic standards and editorial integrity?</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></span></h2></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">Aligning AI-driven content recommendations with journalistic standards and editorial integrity presents unique challenges, but several approaches, such as clear disclosure, user control, human review, and continuous feedback monitoring, can overcome issues with journalistic standards and integrity.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">A strong focus on quality content over sensationalism will eventually train AI algorithms to prioritize high-quality, well-researched content from credible sources.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><h2 xml:lang="EN-US"><span style="font-size: 12pt;"><span xml:lang="EN-US" data-contrast="auto">2. How do you envision the future of content&nbsp;personalization in the context of AI and journalism?</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></span></h2></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">The future of content personalization in journalism, shaped by AI, holds great promise and potential issues. Dynamic storytelling, immersive experiences, and hyper-personalization with a focus on user needs and wants through curated news feeds are all exciting positives that can be expected through AI algorithms.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">The challenges and ethical considerations, however, remain through loss of human touch and if there is an over-reliance on AI for personalization and could also stifle discovery which could broaden the knowledge of users.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">To navigate these challenges, the role of human journalists will be crucial when it comes to curating and fact-checking content and maintaining ethical principles.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><h2 xml:lang="EN-US"><span style="font-size: 12pt;" xml:lang="EN-US" data-contrast="auto">3. How has the implementation of AI-driven content&nbsp;curation impacted user engagement metrics such as time spent on site, click-through rates, and return visits?</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></h2></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">The implementation of AI-driven content curation should have a positive impact on user engagement and time spent on websites. It stands to reason that as AI algorithms improve to understand a user&rsquo;s requirements, the curated content it provides will match the user's interests and requirements. This would invariably lead to higher user engagement, time spent on site, and improved click-through rates.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><h2 xml:lang="EN-US"><span style="font-size: 12pt;"><span xml:lang="EN-US" data-contrast="auto">4. How can you balance the benefits of AI-driven content&nbsp;curation with the need to respect user privacy and data protection regulations?</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></span></h2></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">Finding a balance between the benefits of AI-driven content curation and respecting user privacy and data protection can be achieved. It requires transparency by being upfront with users about how AI has been used, what data is used, and how it's protected and managed by deleting data used for personalization purposes. </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div style="text-align: justify;"><p xml:lang="EN-US"><span xml:lang="EN-US" data-contrast="auto">The ability to opt -out of AI-driven recommendations altogether has to be an option given to all users, and prioritizing privacy-preserving techniques would be essential.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p></div><div><p style="text-align: justify;" xml:lang="EN-US"><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p><p style="text-align: justify;" xml:lang="EN-US">&nbsp;</p><p style="text-align: justify;" xml:lang="EN-US">&nbsp;</p><p style="text-align: justify;" xml:lang="EN-US">&nbsp;</p></div>
KR Expert - Udesh Gunatunga

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