Knowledge Ridge

Author Profile

Consultant - Customer Experience & Innovation Strategy

Tier 1

ExPeers Consulting, United States

Former Advisory Board Expert Consumer Experience at Freedom Healthworks (2017- 2020)/ Former Executive Director at Medline Industries Inc (2020)

Contact: +1 NA

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Patient Experience Under Pandemic Pressure

Patient Experience Under Pandemic Pressure

Pandemic stress strains caregivers, risking patient experience. Supporting staff well-being, empathetic communication, realistic expectations, and visible leadership can sustain safe, …

August 8, 2021