Why Do Organizations Need Subject Matter Experts

  • Anuj Saxena

    Anuj Saxena, a Founding member of Knowledge Ridge, currently spearheads Global Strategic Partnerships and is a renowned thought leader in the Expert Network domain.

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<p>Organizations need subject matter experts to access specialized knowledge and insights crucial for informed decision-making, problem-solving, and achieving excellence in their specific fields.</p><div style="text-align: left; margin-bottom: 10px;"><a class="btngs" style="padding: 8px; color: white !important;" href="https://www.knowledgeridge.com/expert-network-services" target="_blank" rel="noopener">Know More</a></div><p><img src="https://kradminasset.s3.ap-south-1.amazonaws.com/ExpertViews/WhyDoOrganizationsNeedSubjectMatterExperts01.jpg" alt="Why Do Organizations Need Subject Matter Experts"></p><p style="text-align: justify;">Everyday decision-makers at organizations are faced with challenges that require real-time industry insight into their business, buying strategies, consumer behavior, the competitive business environment, and other aspects. These insights cannot be obtained by desk research. When faced with such challenges, businesses often hire subject matter experts (SMEs) to devise a solution and supply pertinent data and evidence to solve them.</p><p style="text-align: justify;">Subject Matter Experts are individuals possessing expertise in a niche specialization area through considerable research and direct industry experience. They provide unique perspectives in their area of expertise and are hired to offer relevant services and insights for a fee.</p><h2><span style="font-size: 14pt;"><strong>Types of Subject Matter Experts and Their Role in Different Sectors</strong></span></h2><p class="bbox" style="text-align: justify;"><em>Subject Matter Experts often find themselves in leadership positions within a particular project undertaken by a firm by providing solutions to challenging issues. They usually take on the role of business analysts, strategic architects, technical leads, and program or project managers.</em></p><p style="text-align: justify;">A global <a href="https://www.knowledgeridge.com/blog/what-is-an-expert-network-understanding-their-importance" target="_blank" rel="noopener noreferrer">expert network</a> aids clients across all global industry classification sectors, such as energy, materials, industrials, consumer staples, healthcare, financial, communication services, utilities, real estate, etc. Here are a few industry-based examples of SMEs' roles:</p><ul><li style="list-style-type: none;"><ul><li><p>Digital transformation involves using digital technologies to enhance all business areas. Companies often hire external subject matter experts to address business or technical<a href="https://www.knowledgeridge.com/case-studies/erp-systems-purchasing-implementation" target="_blank" rel="noopener noreferrer"> challenges related to new innovations or technologies.</a></p></li><li><p><a href="https://www.knowledgeridge.com/case-studies/pharmaceutical-procurement-supplier-landscape" target="_blank" rel="noopener noreferrer">Pharmaceutical companies frequently work with SMEs</a> to contribute to medical journals or documents on a specific disease or topic.</p></li><li><p>Engineers and architects collaborate with SMEs when they find <a href="https://www.knowledgeridge.com/case-studies/cloud-offerings-simulation-software" target="_blank" rel="noopener noreferrer">challenges in new technologies</a> or design approaches.</p></li></ul></li></ul><p>While subject matter experts are armed with advanced degrees, becoming a genuine expert requires more than training and experience. <a href="https://www.knowledgeridge.com/blog/what-do-expert-networks-look-for-in-subject-matter-experts" target="_blank" rel="noopener noreferrer">Explore the qualities and traits that expert networks seek in SMEs</a>.</p><h2 style="text-align: justify;"><span style="font-size: 14pt;"><strong>Responsibilities of a Subject Matter Expert</strong></span></h2><p style="text-align: justify;">The most competent SMEs continue to build on their extensive knowledge by staying abreast in their area of expertise in the industry. The edge top SMEs have is that they think out of the box, and it is this innovative, creative thinking, and solution-focused attitude that companies value.</p><p><img src="https://images.surferseo.art/04328da6-ca93-46c6-b8c5-a690f09aac58.jpeg" alt="Responsibilities of a Subject Matter Expert"></p><h3 style="text-align: justify;"><span style="font-size: 12pt;"><strong>Here are a few examples of their broad responsibilities:</strong></span></h3><p>Providing an overview of a specific market/geographical region.</p><ul><li style="list-style-type: none;"><ul><li><p>Identifying new markets for goods or services.</p></li><li><p>Validating the data collected by clients through primary and secondary research.</p></li><li><p>Analyzing data to identify trends and development prospects in particular industries.</p></li><li><p>Research new methods or technology to ascertain their viability and organizational applicability.</p></li><li><p>Share their expertise on a product value chain, pricing points, and key regulations affecting them.</p></li><li><p>Provide <a href="https://www.knowledgeridge.com/premium-insights" target="_blank" rel="noopener noreferrer">premium insights</a> into key industries and products to be targeted for optimal growth prospects, as well as historical and current outlooks for the industries currently served.</p></li><li><p>Provide their knowledge of current market dynamics, as well as market maturity.</p></li></ul></li></ul><h2 style="text-align: justify;"><span style="font-size: 18pt;">Benefits of Hiring a Subject Matter Expert</span></h2><ul><li style="list-style-type: none;"><ul><li><p><strong>SME&rsquo;s knowledge benefits your business:</strong> An SME&rsquo;s up-to-date domain expertise helps foresee challenges and drive growth, offering valuable insights during product development and influencing company vision.</p></li><li><p><strong>SME streamlines your workflow:</strong> SMEs utilize change management tools and strategies to optimize processes, applying tailored solutions and ensuring effective knowledge transfer that turns insights into action.</p></li><li><p><strong>Hiring an SME saves money:</strong> SMEs offer valuable guidance on economic trends, aiding in research and due diligence, helping organizations operate efficiently and cost-effectively through deep industry and market knowledge.</p></li></ul></li></ul><h2 style="text-align: justify;"><span style="font-size: 14pt;"><strong>When to Bring in a Subject Matter Expert </strong></span></h2><p style="text-align: justify;">SMEs are sought by companies facing a specific challenge that goes beyond their scope of deep understanding. For instance, in real estate, realtors consult SMEs on matters of current and future trends in the housing market.</p><p style="text-align: justify;">The training department of any company hires domain experts to train a current team member, transfer expertise to entry-level workers, or even help improve the overall job performance of the training program itself. They can apply specialized knowledge and experience in a field that other employees may lack.</p><h3 style="text-align: justify;"><span style="font-size: 12pt;"><strong>In general, SMEs are hired by companies for:</strong></span></h3><ul><li style="list-style-type: none;"><ul><li><p>Market strategy, market sizing, and growth potential</p></li><li><p>Changing market dynamics</p></li><li><p>Competitive intelligence</p></li><li><p>Industry benchmarking</p></li><li><p>Product sourcing and pricing</p></li><li><p>Value chain analysis</p></li><li><p>Current regulation</p></li><li><p>Competitive landscape</p></li><li><p>Conducting commercial due diligence projects</p></li></ul></li></ul><h2 style="text-align: justify;"><span style="font-size: 14pt;"><strong>Basics of Working with Subject Matter Experts</strong></span></h2><p style="text-align: justify;">The unbiased perspective of an SME transforms one-dimensional content into a nuanced three-dimensional one, which is why they are indispensable to organizations. Thus, while dealing with SMEs, it must be ensured that these individuals possess the following aspects:</p><ul><li style="list-style-type: none;"><ul><li><p><strong>Expertise</strong>: The expert should possess an in-depth knowledge of conditions and procedures in their particular field.</p></li><li><p><strong>Experience</strong>: The expert has engaged in a considerable amount of practical application of his knowledge for an extended period.</p></li><li><p><strong>Influence</strong>: The expert must be prominent in their field of work to undertake decision-making that has long-term impacts on companies.</p></li></ul></li></ul><h2><span style="font-size: 14pt;"><strong>Measuring the Impact of Subject Matter Experts</strong></span></h2><p>Measuring the impact of Subject Matter Experts (SMEs) is crucial for maximizing their value within an organization. Key Performance Indicators (KPIs) provide a quantitative assessment:</p><ul><li style="list-style-type: none;"><ul><li><p><strong>Project Success Rate:</strong> Compare completion rates of projects involving SMEs.</p></li><li><p><strong>Time to Market:</strong> Track how SMEs reduce the time needed to launch products or services.</p></li><li><p><strong>Cost Efficiency:</strong> Analyze cost savings through problem-solving and error reduction.</p></li><li><p><strong>Knowledge Transfer:</strong> Measure the effectiveness of training and knowledge retention.</p></li></ul></li></ul><p>Beyond numbers, the qualitative impact includes:</p><ul><li style="list-style-type: none;"><ul><li><p><strong>Employee Feedback:</strong> Evaluate team collaboration and problem-solving influenced by SMEs.</p></li><li><p><strong>Client Testimonials:</strong> Gather external validation of SME contributions.</p></li><li><p><strong>Innovation Metrics:</strong> Monitor the generation of new ideas and process improvements linked to SME involvement.</p></li></ul></li></ul><div class="row" style="background-color: #09142d; margin-left: 5px; margin-right: 5px; padding: 13px 0px; margin-bottom: 15px;"><div class="col-sm-8 " style="margin-bottom: 0px !important;"><div><p style="vertical-align: central; color: white; text-align: center !important; margin: 10px 0px; padding-bottom: 0px!important;">Ready to leverage the power of Subject Matter Experts for your organization?</p></div></div><div class="col-sm-4 " style="margin-top: 15px; text-align: center !important; margin-bottom: 0px !important;"><a id="kbtn" class="btn" style="padding: 9px 20px; color: white; border-radius: 6px; background-color: #16acef;" href="https://www.knowledgeridge.com/contact-us" target="_blank" rel="noopener" type="button"> Contact Us </a></div></div><h2 style="text-align: justify;"><span style="font-size: 14pt;"><strong>The Knowledge Ridge Advantage</strong></span></h2><p style="text-align: justify;"><a href="https://www.knowledgeridge.com/expert-network-services" target="_blank" rel="noopener noreferrer">Expert network services</a> can be the solution to addressing the issue of inaccurate knowledge and information and its effects on efficiency improvements and company revenues.</p><p style="text-align: justify;">As the world becomes more reliant on data, the role of Subject Matter Experts has been steadily increasing in several sectors and industries; hence, they are being invested in due to their unique expertise and high potential.</p><p style="text-align: justify;">Knowledge Ridge utilizes this expertise to help clients make strategic decisions. <a href="https://www.knowledgeridge.com/contact-us" target="_blank" rel="noopener noreferrer">Get in touch</a> with us today to connect with seasoned and professional experts who can assist your business in attaining its highest potential.</p>

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